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Matthew B. Courtney, Ed.D.

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    Failure: The Key to Successful Continuous Improvement

    Worry Less, Improve More!

    Eight Ways to Improve your Strategic Planning Processes

    Soliciting Feedback with the Plus/Delta

    Preparing for Improvement with a SWOT Analysis

    Tracking Progress with the Kanban Chart

    Getting Started with DMAIC

    Your Guide to 30-60-90 Day Planning

    Improvement Planning 101: Goal Setting

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